At LEUNIT Sales & Services, we are committed to building trust and ensuring complete transparency in every transaction across our wide customer base—whether for individuals or commercial establishments purchasing refurbished air conditioners.
Our Cancellation and Refund policy is thoughtfully designed to provide assurance and peace of mind to customers across India, including major regions such as West Bengal, Durgapur, Bankura, Asansol, Bardhaman, and all other prominent cities. Customers are entitled to cancel their order within 48 hours from the time of placing it.
If the cancellation is done within this time frame and the product has not been shipped, a full refund will be processed. After the product is delivered, refunds will only be allowed if the delivered item is damaged or if a different product was mistakenly supplied. In such cases, the customer must provide valid photo or video evidence clearly showing the damage or discrepancy.
Upon validation and approval of the claim, the refund will be initiated and processed within 10 business days, and the amount will be returned to the original payment method used during purchase. This policy does not cover refunds for reasons such as change of mind after installation, misuse, or any tampering with the product.
Our aim with this policy is to protect our customers while maintaining fairness and service quality. We believe that a clear and responsible refund process builds lasting relationships, especially for those investing in essential appliances for their homes, rented rooms, apartments, venues, or commercial spaces.By offering this level of consumer protection, LEUNIT not only ensures financial safety but also delivers value, confidence, and satisfaction with every purchase.
For further clarity, terms and conditions related to cancellations and refunds are governed by the latest updates available on our official website at www.leunit.com, and we encourage our customers to review them for complete understanding before making a purchase.